Carathys will plant a tree for each order and provide certificate on customer’s name.

Shipping Policy

At Carathys, our mission is to provide a seamless, transparent, and delightful shopping experience from the moment you place your order to the moment your jewelry arrives at your door. As part of that commitment, we are proud to offer free shipping on every order, no matter where you are located. Whether you’re purchasing a thoughtful gift, a personal treasure, or a timeless engagement ring, we believe shipping should be simple, worry-free, and cost-free.

Free Shipping – Always

We believe in keeping things simple. That’s why we offer free standard shipping on all orders, every day, for all customers—no minimum purchase required, no hidden fees, no surprises at checkout.

Whether your order is being delivered across the street or across continents, shipping is always on us. This policy is part of our promise to make sustainable, elegant, and responsible jewelry accessible and convenient for everyone.

What does free shipping include?
– Complimentary standard shipping on all orders
– Secure and insured delivery from our workshop to your doorstep
– Real-time tracking so you can follow your package every step of the way
– Protective packaging to ensure your jewelry arrives in perfect condition

We never charge extra for packaging, insurance, or handling. What you see is what you get—the price you see at checkout is the final price you pay.

Processing Times

Each piece of jewelry we offer is crafted with attention to detail, passion, and care. Most of our designs are made to order to ensure maximum customization and exceptional craftsmanship. Because of this, processing times may vary depending on the complexity of your order.

Typical processing times:
–  Typically require 10-15 business days for creation before shipment.
– Special requests or high-volume seasons: May take up to 20-25 business days to process. We’ll notify you by email if your order falls into this category.

Rest assured, we will always do our best to keep you informed of your order status and expected delivery timelines.

Delivery Times – Location-Based Variations

Once your item is processed and handed over to our trusted shipping partners, delivery times will vary depending on your location. While we always aim to deliver your jewelry as quickly as possible, certain regions and countries may experience longer transit times due to distance, customs, and local delivery service capacities.

These are average delivery estimates. During peak seasons (such as holidays or festive periods), there might be slight delays. Customs inspections, local holidays, and logistical issues may also impact delivery schedules.

Tracking Your Order

As soon as your order ships, we’ll email you a tracking number. You’ll be able to follow your package’s journey directly from our workshop to your doorstep. We work with globally recognized courier services such as DHL, FedEx, UPS, and premium local carriers to ensure safe and efficient delivery.

Tracking updates may take up to 24 hours to appear after shipment, so please be patient if your tracking link initially shows limited information.

Shipping Partners

We work with trusted shipping and logistics providers that offer:
– Full package tracking
– Signature verification (in selected countries)
– Real-time delivery status
– Secure handling of fragile and valuable items

Your jewelry is fully insured during transit, so you can shop with confidence knowing your investment is protected from loss or damage.

Packaging & Sustainability

Every piece of jewelry is carefully packaged in our signature eco-conscious gift boxes, designed to both protect your item and reflect our commitment to sustainability. Our packaging is:
– Recyclable
– Elegant and presentation-ready
– Designed to minimize waste without compromising aesthetics

If you’re sending your order as a gift, you can also include a complimentary personalized message.

International Shipping & Customs

Yes, we ship internationally—and still for free! However, international orders may be subject to customs duties, VAT, or import taxes depending on the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Please check with your local customs office for details before placing your order.

We provide all required documentation to ensure smooth customs clearance. However, we are not responsible for delays caused by customs authorities.

Need Faster Delivery?

If you need your order delivered urgently (such as for a proposal, special occasion, or travel date), please reach out to us before or immediately after placing your order. While shipping is always free, we do offer express shipping upgrades for select locations at a small additional cost.

Our team will do everything possible to accommodate your request and ensure your jewelry arrives on time.

Final Words

Your experience is at the heart of everything we do. By offering free shipping on every order and keeping our delivery process transparent, secure, and trackable, we hope to make your shopping journey smooth, satisfying, and worry-free.

If you have any questions about our shipping policy or want to learn more about your order’s status, our support team is always happy to help.

📩 Email: orders@carathys.com
📞 Phone: +91 743 400 6400
🕒 Customer Support Hours: 24 * 7

Thank you for choosing Carathys. We look forward to delivering timeless pieces that celebrate your moments, big and small.

Shipping Policy

At Carathys, our mission is to provide a seamless, transparent, and delightful shopping experience from the moment you place your order to the moment your jewelry arrives at your door. As part of that commitment, we are proud to offer free shipping on every order, no matter where you are located. Whether you’re purchasing a thoughtful gift, a personal treasure, or a timeless engagement ring, we believe shipping should be simple, worry-free, and cost-free.

Free Shipping – Always

We believe in keeping things simple. That’s why we offer free standard shipping on all orders, every day, for all customers—no minimum purchase required, no hidden fees, no surprises at checkout. Whether your order is being delivered across the street or across continents, shipping is always on us. This policy is part of our promise to make sustainable, elegant, and responsible jewelry accessible and convenient for everyone.

What does free shipping include?

- Complimentary standard shipping on all orders
- Secure and insured delivery from our workshop to your doorstep
- Real-time tracking so you can follow your package every step of the way
- Protective packaging to ensure your jewelry arrives in perfect condition

We never charge extra for packaging, insurance, or handling. What you see is what you get—the price you see at checkout is the final price you pay.

Processing Times

Each piece of jewelry we offer is crafted with attention to detail, passion, and care. Most of our designs are made to order to ensure maximum customization and exceptional craftsmanship. Because of this, processing times may vary depending on the complexity of your order.

Typical processing times:

-  Typically require 10-15 business days for creation before shipment.
- Special requests or high-volume seasons: May take up to 20-25 business days to process. We’ll notify you by email if your order falls into this category.

Rest assured, we will always do our best to keep you informed of your order status and expected delivery timelines.

Delivery Times – Location-Based Variations

Once your item is processed and handed over to our trusted shipping partners, delivery times will vary depending on your location. While we always aim to deliver your jewelry as quickly as possible, certain regions and countries may experience longer transit times due to distance, customs, and local delivery service capacities.

These are average delivery estimates. During peak seasons (such as holidays or festive periods), there might be slight delays. Customs inspections, local holidays, and logistical issues may also impact delivery schedules.

Tracking Your Order

As soon as your order ships, we’ll email you a tracking number. You’ll be able to follow your package’s journey directly from our workshop to your doorstep. We work with globally recognized courier services such as DHL, FedEx, UPS, and premium local carriers to ensure safe and efficient delivery.

Tracking updates may take up to 24 hours to appear after shipment, so please be patient if your tracking link initially shows limited information.

Shipping Partners

We work with trusted shipping and logistics providers that offer:
- Full package tracking
- Signature verification (in selected countries)
- Real-time delivery status
- Secure handling of fragile and valuable items

Your jewelry is fully insured during transit, so you can shop with confidence knowing your investment is protected from loss or damage.

Packaging & Sustainability

Every piece of jewelry is carefully packaged in our signature eco-conscious gift boxes, designed to both protect your item and reflect our commitment to sustainability.

Our packaging is:
If you’re sending your order as a gift, you can also include a complimentary personalized message.

International Shipping & Customs

Yes, we ship internationally—and still for free! However, international orders may be subject to customs duties, VAT, or import taxes depending on the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Please check with your local customs office for details before placing your order. We provide all required documentation to ensure smooth customs clearance. However, we are not responsible for delays caused by customs authorities.

Need Faster Delivery?

If you need your order delivered urgently (such as for a proposal, special occasion, or travel date), please reach out to us before or immediately after placing your order. While shipping is always free, we do offer express shipping upgrades for select locations at a small additional cost.

Our team will do everything possible to accommodate your request and ensure your jewelry arrives on time.

Final Words

Your experience is at the heart of everything we do. By offering free shipping on every order and keeping our delivery process transparent, secure, and trackable, we hope to make your shopping journey smooth, satisfying, and worry-free.

If you have any questions about our shipping policy or want to learn more about your order’s status, our support team is always happy to help.

Thank you for choosing Carathys. We look forward to delivering timeless pieces that celebrate your moments, big and small.

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